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PepMedic Support

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Questions about an order, shipment, product record, or certificate of analysis? Our team is here to help.

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Complete the form and your question will be delivered to office@pepmediclabs.com.

Please do not include payment information, medical information, or other sensitive personal data.

For faster assistance

Include your order number when asking about an existing order. For damaged shipments, contact us within 48 hours after delivery and attach photographs of the item, package, and shipping label.

Research inquiries

All inquiries must relate to lawful laboratory or in-vitro research. PepMedic cannot provide medical advice, human-use instructions, treatment recommendations, or dosing information.